Services / Cloud Services
Managed Cloud Services
Ongoing cloud operations — monitoring, patching, scaling, and incident response.
Overview
What this involves
Ongoing management of your cloud environment so your team can focus on building product. We handle monitoring, patching, scaling, cost management, and incident response — with transparent reporting and regular review sessions. Our managed services model is designed for teams that need reliable infrastructure without hiring dedicated DevOps staff.
Deliverables
What you get
- Service Level Agreement (SLA)
- Monitoring and alerting configuration
- Monthly reporting and review sessions
- Incident response and resolution
Questions
Frequently asked
- What is included in managed services?
- Monitoring, alerting, patching, backup verification, cost reviews, and incident response. We also include a monthly review session to discuss performance, costs, and any planned changes. The exact scope is defined in the SLA and tailored to your needs.
- Can you manage infrastructure that you did not build?
- Yes. We will start with an assessment of your current environment, document what is there, address any immediate risks, and then bring it under our management processes. We often find quick wins in cost and reliability during the assessment phase.