Privacy Policy
How we collect, use, and protect your personal information.
Last updated: March 2026
Who we are
Pattern Limited (NZBN 9429030811867) is a software delivery company based in Auckland, New Zealand. In this policy, "we", "us", and "our" refer to Pattern Limited.
What information we collect
When you use our contact form, we collect:
- Your name (first and last)
- Email address
- Company name (optional)
- Phone number (optional)
- Your message
We may also collect technical information such as your IP address and browser type through standard web server logs.
How we use your information
We use the information you provide to:
- Respond to your enquiry
- Assess whether we can help with your project
- Maintain a record of our communications
Your contact details are stored in our customer relationship management system (Microsoft Dynamics 365) so that our team can follow up with you.
Who has access
Your information is accessible to Pattern team members who need it to respond to your enquiry. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Our CRM is hosted by Microsoft on infrastructure located in the Australia East region. Your data may be processed by Microsoft as part of providing the Dynamics 365 service, subject to Microsoft's privacy statement.
How long we keep your information
We retain contact form submissions indefinitely to manage our relationship with you. If you ask us to delete your information, we will do so within a reasonable timeframe.
Your rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Ask whether we hold personal information about you
- Request access to your personal information
- Request correction of any inaccurate information
- Ask us to delete your personal information
To exercise any of these rights, email us at hello@pattern.co.nz.
Cookies
This website uses only essential cookies required for the site to function. We do not use tracking or advertising cookies.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated "last updated" date.
Contact
If you have questions about this privacy policy or how we handle your information, contact us at hello@pattern.co.nz.